Customer Quality Specialist / Manager

Wat ga je doen?

You’re responsible for all quality activities on the site. As Customer Customer Quality Specialist you’ll be the point of contact between Global Quality Team and de Site Organization. You understand specific customer requirements and contribute towards succesful customer site audits and complete associated documentation.Other tasks are supporting the completion of customer concerns and complaints, propose improvements to processes and systems providing evidence of benefits vs costs and supporting the implementation.

Jouw werkzaamheden

• Interface with all functions in Commercial, Operations, Technology and Quality, customers during audits and visits;
• Complete customer self-audits and collate data and information for the site to support specification setting activities;
• Contribute towards successful customer site audits and completion associated documentation;
• Complete customer PPAP documentation;
• Collate information for MOC/4M changes that require customer approval or communication;
• Support the completion of customer concerns and complaints and the resulting actions;
• Propose improvements to processes and systems providing evidence of benefits vs costs and supporting the implementation;
• Collate data for customer satisfaction surveys.

Werken bij Evoke

As a starting or more experienced professionals, we help you find the job you need. From the moment you start, we take the role as your employer. After a while you, if you want to, you can transfer to the company as your official employer. Or you can work as an Interim Professional, meaning you work at different projects and companies, through a permanent contract with us. Freelancer? In that case you can also use our 15+ year built network for your new projects, for free!

Meanwhile we offer you all the advantages we can give you, as your business partner, career coach and ‘employer’. Like a solid retirement plan, permanent contract and a big training budget that you can spend as you like. That way, we always take the best next steps in your career, together. Because Evoke: Centers You.